Shop items like audio books and lingerie may be returned. If for any reason you are not satisfied, within three (3) days of receipt of your order, email us at firstname.lastname@example.org to request a return. After you have been given approval, you can then arrange the return of the product for exchange or a refund (excluding shipping charges). Returned products must be unused and in the original resalable packaging. Subscription/Gift boxes cannot be returned.